Privacy Policy


Here at Digjack we appreciate the importance of protecting your personal information. This Privacy Policy tells you about the information we collect from you when you use any website or mobile application owned or operated by Digjack (including Digjack websites around the world: collectively, the “Site”). It describes our practices for collecting, using, maintaining, protecting, and disclosing that information.  This policy applies to information we collect: on this Site; email, text, and other electronic messages between you and this Site; through mobile and desktop applications you download from this Site, which provide dedicated non-browser-based interaction between you and this Site; and when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy. This Privacy Policy does not apply to information collected by:  us offline or through any means, including on any other website operated by us or a third party; or any third party, including through any application or content (including advertising) that may link to or be accessible from the Site.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it.  By using our services, and the Site, you understand and expressly agree to Digjack collecting, storing, processing, and sharing your information as described in this Privacy Policy. This policy is not a contract between Digjack and its users, but rather a notification of the Digjack policies. If you do not agree with our policies and practices, do not use the Site.  This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

About Us

We are Digjack – a Ltd. company based in The United Kingdom. Our address is: Digjack Ltd Senate Court, Southernhay Gardens, Exeter, Devon EX1 1NT. You can contact us by mail at the aforementioned address or by email at

Your Personal Information

Digjack collects your name, email address, and other personal information that you voluntarily provide to us when you: sign up for a Digjack Shop or register as a Digjack user; send us email; make a purchase or make an offer to a Digjack Shop; contact a Digjack Shop; enter a competition or other promotion sponsored by Digjack and/or our third-party partners; or anytime that you contact Digjack, including when you report a problem with the Site.

Digjack retains the personal data collected from you for only as long as your account is active or for a limited period of time as long as we need it to fulfil the purpose for which the data was initially collected, unless otherwise necessary for our legitimate business interests, to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information retained will be handled in accordance with this Privacy Policy and will not be held for longer than is reasonably necessary.

How We Use Your Personal Information

Digjack uses your personal information in the normal course of our business to provide the products and services you have requested. We also use this information to provide positive identification of you when you contact us. On occasion, we also send you notices, statements and email updates on Digjack services and other materials we believe may be of importance or interest to you.

Digjack also uses personal information to provide you, the user, with a personalised web experience when visiting our site. By knowing a little about you, Digjack is able to deliver more relevant content and thus a better service, to you.

Digjack may also use personal information to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

Digjack may also use personal information in any other way we may describe when you provide the information or for any other purpose with your consent.

Making A Purchase From A Digjack Shop

If you purchase or make offers in a Digjack Shop, we may collect personal information which will be used by the Shop owner to complete the transaction. Digjack is only a venue and does not own the Shops, however, as part of the buying and selling process, we facilitate the sharing of information between the Shop owner and buyer involved in the transaction, such as the buyer’s shipping address and payment information. By making a sale or a purchase on Digjack, you are directing us to share your information in this way. For further information regarding the merchant’s (Seller) use of customer information, contact that Seller directly.

You are not required to have a Digjack account to place an order. You may place an order either through your account or as a guest.  If you choose to checkout as a guest, you will be given the option to create an account, but creating an account is not required. If you choose to use checkout as a guest, the information that you provide in order to process your purchase will not be stored by Digjack (with the exception of automatically collected information, as described in this Privacy Policy).

Payment Processing

When you make a purchase, we may collect information about the products you purchase, shipping and delivery information and information related to returns, refunds and cancellations. We may also collect and store limited payment information from you, such as payment card type and expiration date and the last four digits of your payment card number; however, we do not collect or store full payment card numbers.

We use a third-party payment processor, Paypal, to process payments. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to Paypal. Paypal’s use of your personal information is governed by their privacy policy, which is available to view at Paypal Privacy Statement

Disclosure of personal information

Digjack will not disclose any of your personal information, except as described below, or when we believe in good faith that the law requires it, or to protect the rights or property of Digjack.

Digjack may disclose personal information, but only when it is clearly stated at the time we ask for the information, such as during registration, or in the rules of a competition or other promotion.

If you contact a Digjack Shop owner, make an offer or make a purchase through the Site, the information that you provide will be shared with the owner of that Shop so they can respond or process the transaction. These Shop Owners have their own separate privacy and data collection policies independent of Digjack, and Digjack has no responsibility or liability in connection with these.

Digjack may share or disclose your personal information at your direction or request, or upon your consent, such as when you authorise a third-party application to access your account or when you direct us to share your feedback with a Digjack Seller or other business.

Digjack may also share or disclose your personal information with other Digjack partners, such as Internet sites and services accessible through Digjack or parties whom we inform you are collecting data in connection with competitions or other promotions, have their own, separate privacy and data collection practices independent of Digjack, and Digjack has no responsibility or liability in connection with these.

Digjack may also disclose your personal information to our subsidiaries and affiliates; to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Digjack’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Digjack about our Site users is among the assets transferred.

Digjack may also disclose your personal information: to comply with any court order, law, or legal process, including to respond to any government or regulatory request; to enforce or apply our Terms of Use other agreements, including for billing and collection purposes; if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Digjack, our customers, or others.

Digjack may also disclose your personal information to fulfil the purpose for which you provided it, with your consent, or for any other purpose disclosed by us when you provide the information.

Service Providers

Digjack may employ third-party companies to perform other functions on our behalf. These functions may include, though not exclusively, order fulfilment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing (see Payment Processing). The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:  Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site; and information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioural tracking). The information we collect automatically is statistical data and may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Site and to deliver a better and more personalised service, including by enabling us to: estimate our audience size and usage patterns; store information about your preferences, allowing us to customise the Site according to your individual interests; speed up your searches; recognise you when you return to the Site.

The technologies we use for this automatic data collection may include cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Site.

Certain features of the Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Site. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information. Web Beacons. Pages of the Site [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Collection And Use Of Public And Non-Personal Information

We may collect, use, store, transfer, share, and disclose your information that is publicly available, such as information you submit on social media platforms, or blogs.


The Site may contain links to other third-party websites or applications. Please be aware that these websites and applications may collect information about you. These websites and applications may have their own privacy notices or policies. To the extent any linked websites or applications you visit are not owned or operated by Digjack, please be aware that we are not responsible for the websites or applications’ content, any use of the websites or applications, or the privacy and security practices and policies of those websites or applications.

Testimonial/Feedback About Our Services

By posting your testimonial/feedback on the Site, you give us permission to reprint or use the testimonial/feedback in connection with our business. You also are agreeing to the following: The reprint or use of the testimonial/feedback will be at our discretion and without compensation; we may use the testimonial/feedback with or without any pseudo (pen) name credit; our right to use the testimonial/feedback is perpetual and may be assigned by us; we may use the testimonial/feedback locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and You and not someone else composed and posted the testimonial/feedback.

Please note that any information you include in a testimonial/feedback may be read, collected, and used by anyone.  Your testimonial/feedback is posted on and transmitted to others at your own risk. Although we employ security measures, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Site with whom you may choose to share your testimonial/feedback. Therefore, we cannot and do not guarantee that your testimonial/feedback will not be viewed by unauthorised persons.

Testimonial/Reviews About Products

The testimonial/reviews sections of the Site are for the purpose of sharing positive experiences and product reviews. The testimonial/reviews sections are moderated to ensure accurate testimonial/reviews. Published testimonial/reviews are genuine and are not edited or altered by Digjack. Digjack reserves the right to post or remove any testimonial/reviews at its discretion.

By posting your testimonial/reviews on the Site, you give us permission to reprint or use the testimonial/reviews in connection with our business. You also are agreeing to the following: the reprint or use of the testimonial/reviews will be at our discretion and without compensation; we may use the testimonial/reviews with or without any pseudo (pen) name credit; our right to use the testimonial/reviews is perpetual and may be assigned by us; we may use the testimonial/reviews locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and you and not someone else composed and posted the testimonial/reviews.

Please note that any information you include in a testimonial/reviews may be read, collected, and used by anyone.  Your testimonial/reviews are posted on and transmitted to others at your own risk. Although we employ security measures, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Site with whom you may choose to share your testimonial/feedback. Therefore, we cannot and do not guarantee that your testimonial/reviews will not be viewed by unauthorised persons.

Social Media Platforms

We (Digjack)  maintain a presence on social media platforms including, but not limited to, Facebook, Instagram, and YouTube. Any information you post on any Digjack social media pages is done at your own risk and without any expectation of privacy. Please be aware that Digjack is not responsible for the privacy practices of such other sites and you should review each sites own policy.


Digjack will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, for as long as your account is active, as described in this policy, or as needed to provide the Site’s services to you. If you no longer want Digjack to use your information, you may close your account. Digjack will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.

Your Rights

You may benefit from a number of rights in relation to your information that we process. Some rights apply only in certain limited cases, depending on your location. Upon request, Digjack will provide you with information about whether we hold any of your personal information.  By visiting your account settings, you can access, correct, change, and delete certain personal information associated with your account. In certain cases where we process your information, you may also have a right to restrict or limit the ways in which we use your personal information. In certain circumstances, you also have the right to request the deletion of your personal information, and to obtain a copy of your personal information in an easily accessible format. If you need further assistance, you can contact Digjack.

If we process your information based on our legitimate interests as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. Where we use your personal data for direct marketing purposes, you can always object using the unsubscribe link in such communications or changing your account settings. Please note that some changes to your account settings may take a few days to take effect.


Digjack takes precautions to protect your information. We have implemented measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology and actual bank information stored on Paypal’s servers. See Paypal PCI compliance.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.


Digjack is committed to protecting the welfare and privacy of children. All listings are sold for purchase by adults only. If you are under the legal age of majority in your jurisdiction, you may only use the Site in the presence of a consenting parent or guardian. The Site is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Site or on or through any of its features/register on the Site, make any purchases through the Site, use any of the interactive or public comment features of the Site or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at

Changing Personal Information

You can change your personal information by signing in, going to My Account, and selecting the information you wish to edit.  If you delete your feedback, reviews, and/or testimonials from the Site, copies of such submissions may remain viewable in cached and archived pages, or might have been copied or stored by other Site users. Proper access and use of information provided on the Site is governed by our terms of use

Changes To The Digjack Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page [with a notice that the privacy policy has been updated on the Site home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Site home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Site and this privacy policy to check for any changes.

For EU Residents

If EU data protection laws apply to our processing of your information, you are entitled by law to access, correct, amend, or delete personal information about you that we hold. A list of these rights is below.

You can access, amend or update your information by contacting us at Your request should contain a detailed, accurate description of the data you want access to. For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file.

In the event that we refuse a request under rights of access, we will provide the individual with a reason as to why.

The list of your rights is as follows:  right of access –the right to request a copy of the information that we hold about the individual; right of rectification – the right to correct data that we hold about you that is inaccurate or incomplete; right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records; right to restriction of processing – where certain conditions apply to have a right to restrict the processing; right of portability –the right to have the data we hold about you transferred to another organisation; right to object –the right to object to certain types of processing such as direct marketing; right to object to automated processing, including profiling – the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect (we do not currently engage in any automated processing or profiling of individuals we know reside in the EU).


If you have any questions or concerns about this Privacy Policy or the information we hold about you, you may contact us at Please reference your request as ‘Privacy Enquiries’.

Sign in to Digjack

Create a Digjack account

We take your privacy very seriously. Your personal data will be used to manage access to your Digjack account, support your experience throughout the website and for other purposes described in our privacy policy.

If you don't get a confirmation email, please check your Spam folder for a Digjack message.